Terms and conditions of use
We will always do our best to ensure that you have your items delivered within the time frame we advise at the point of order. However, occasionally due to supplier or transport problems, some delays may occur. We will do everything that we can to both keep you informed, and to ensure you get your goods on time.
Conditions of Sale
Should you cancel this order after your deposit is taken, a cancellation fee of 5% will apply. We do not accept personal cheques.
Delivery fee is for one delivery only. If no one is home to receive the delivered goods, a second delivery may occur but it's not charged. We use Australia Post and Courier companies to deliver the goods. In case if attempted delivery is missed, you may find a note that you can collect the item from Australia post or they will advised you for next delivery attempt.
If you find any defect, damage, or problem with any of our products, forward us your inquiry in order to solve the issue.
All payments must either be made in full before delivery.
Payments can be made in the following ways:
- Visa, MasterCard, Amex
- Direct deposit
- Bank Transfer
Please note that we do not handle or store credit card information directly on our website.
Do not accept your order if it was damaged during delivery.
Always check your order upon delivery, and contact us immediately if you notice any damages.
All customer details remain strictly confidential. These include names, email addresses, telephone numbers, addresses, and any financial details.
We will not pass on any personal details to third parties without first requesting your consent.